"Leadership and learning are indispensable to each other" Register a Completed/upcoming Training Program Program name*Select a ProgramMeeting the needs of people from diverse backgroundsDifficult ConversationsStandards: Getting it RightRight RelationshipsResilienceDignity of RiskEffective Clinical GovernanceIf it's not documented, it didn't happenImagining PossibilitiesManaging Complaints for Retirement Village Operators in NSW, & Dispute Handling and Managing Conflicts to ResolutionMental Health Awareness & the Older person: The Older Person & Grief, Loss, Fear & Social Isolation - The Impact on Service DeliveryMental Health Awareness & the Older person: A series dealing with DepressionMental Health Awareness & the Older person: A series dealing with AnxietyMental Health Awareness & the Older person: A series dealing with Psychotic DisordersMental Health Awareness & the Older person: Responding to Challenging Behaviours in Older PeopleClinical Investigations the fundamental stepsTrain the TrainerValued Roles for AllLeading Person Centred TeamsCoaching to GROWBetter Relationships, Greater UnderstandingGood Better BestRetirement Village ManagementA discussion around loss & griefStand Up, Be Confident & DeliverBeyond the StandardsCustomer Service: We all love it!Serious Incident Reporting SchemeMental Health Awareness & the Older Person: Hoarding, collecting & clutterMental Health Awareness & the Older Person: Substance misuseMental Health Awareness & the Older Person: Gambling concernsLeisure and Health - Getting the Foundations RightAdopting Least Restrictive Practices within Aged CareDispute handling and managing conflicts to resolutionManaging Complaints Program info*Program short description*Trainer*Anna KlisAnny DruettDana LavenantDerek DittrichFleur DewhurstIvy HoyleJane SherwinKathryn CampbellKay StillwellLoren GrayMargaret ANTONUCCIMurray CoatesPeter MackieRobyn MillerSheree LewisVal Millen Program start date* Date Format: DD slash MM slash YYYY Program end date* Date Format: DD slash MM slash YYYY Start timePlease enter start time as 00:00 (eg: 08:30 or 13:00)End timePlease enter end time as 00:00 (eg: 08:30 or 13:00)Other Time ZonesPlease enter notes about start times in other times zones. For example: Adelaide Start Time: Perth Start Time: Queensland Start Time Eastern Australia Start TimeTraining Calendar or on demand*Training calendarOn demandBothVenue*ACSA SA OfficesOnline via ZoomThe JunctionACSA Online LearningNovotel and Mercure Darwin AirportCharles Sturt UniversityProgram type*WorkshopAccreditedDelivery Type*Please ChooseFace to FaceFacilitated OnlineFacilitated Online LinkOrganisationMinimum numbersMaximum numbersProgram duration (in days)Trainer requirementsName First Last