The CHSP Providers Pack includes the following courses:

Introduction to the Quality Standards

This course has been developed to provide learners with an understanding of the new Aged Care Quality Standards Duration: 15 mins  

Fall Prevention in Home Care

This course has been developed to provide learners with an understanding of the serious repercussions of falls, and how to prevent them, in individuals receiving home care. Duration: 45 mins  

Privacy in the Workplace

The Privacy and the Workplace course has been developed to provide the learner with an understanding of the right to privacy and how personal information must be protected in the workplace. Duration: 30 mins  

Positive Behaviour Support

This course has been developed to exemplify the positive behaviour support approach which focusses on addressing the needs of a person with a disability, and on improving their quality of life. The idea of the course is to introduce these concepts to disability support workers and to encourage them to use positive approaches to behaviour support in their work. Duration: 40 mins  

Reporting Abuse and Serious Incidents in Aged Care

Reporting Abuse and Serious Incidents in Aged Care is Kineo’s elder abuse and neglect training course. This online course has been developed to provide caregivers with the tools to identify the signs and symptoms of abuse or neglect, and how to take action when abuse or neglect is identified. The course looks at the risk factors for older people, including those living independently whether in home care or in an assisted living facility. Duration: 70 mins  

Manual Tasks in Aged Care

This course has been developed to provide you with an understanding of why and how musculoskeletal injuries occur, as well as some practical tips on how to perform hazardous manual tasks as safely as possible. Duration: 45 mins

Driver Safety

This course has been developed to provide car (C class) licensed drivers with an understanding of driver safety and how to follow driver management procedures in the workplace. Duration: 20 mins  

Health Service Induction

This course provides an understanding of some of the key requirements of workers in the health services industry. Duration: 45 mins  

Dementia Pack:

Understanding Dementia – What is it?

Understanding Dementia: What is Dementia? is one of Kineo’s three dementia-specific online learning courses. These courses are designed solely for the aged care sector. This course increases the learner’s understanding of life with dementia and its impact. It also provides behavioural training in how to care for and support people living with dementia. Duration: 20 mins

Understanding Dementia – Person Centred Care

Understanding Dementia: Person-Centred Care is one of Kineo’s three dementia-specific online learning courses. These courses are designed specifically for the aged care sector. This course is designed to train the learner in how to provide good person-centred care to people living with dementia. It also provides behavioural training in how to care for and support people living with dementia. Duration: 20 mins

Understanding Dementia – Effective Communication

Understanding Dementia: Effective Communication is one of Kineo’s three dementia-specific online learning courses. These courses are designed solely for the aged care sector. This course is designed to train the learner in how to communicate effectively with people living with dementia. It also provides behavioural training in how to care for and support people living with dementia. Duration: 20 mins  

Intercultural Communication in Aged Care:

• Ageing, Cognitive Decline, Dementia and Communication
• Diversity, Care and Communication
• Knowing the Person – Personal Histories, Life Experiences and Memories
• Optimising Care through being aware of language

The better we know the language and culture, the person and the situation, the better we are at intercultural communication and addressing care, challenging behaviours and unmet needs Duration: 140 mins