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Being Curious Webinar: Real Care Second Time Around Co-designing improved aged care services for Forgotten Australians and Care Leavers – Helping Hand Aged Care


July 21, 2021
10:30 am - 11:30 am
Other Time Zones:
10.30am – 11.30am  (NSW, ACT, Tas, Vic, QLD)
10.00am – 11.00am (SA, NT)
8.30am – 9.30am (WA)
Free – $20.00
Event Category:


Trainer First Name
Fran Lovell and Meg Schwarz
Trainer Short Bio

Fran Lovell is a Project Manager with Helping Hand Aged Care. She is currently working on a project entitled Real Care the Second Time Around. This is a co-design project working with a group of Forgotten Australians/Care Leavers to improve their access to aged care services by co-designing more appropriate service delivery responses and more relevant information for Forgotten Australians.

Meg Schwarz holds a Grad Dip (Counselling and Psychotherapy) and is undertaking a Diploma in Dementia Care. She has over 35 years of experience working with diverse needs groups in the not-for-profit sector in SA.
Meg has worked with culturally and linguistically diverse communities in SA developing innovative projects that support service improvement as well as project lead through a wide range of quality accreditation frameworks. She has worked in the aged care sector as an assessor and as an NDIS Support Coordinator. Meg is the Project Officer for the Real Care the Second Time Around Project and identifies as a Forgotten Australian/Care Leaver.

July 21, 2021 @ 10:30 am - 11:30 am

Free – $20.00

Being Curious is a series of presentations from local SA and national initiatives who are curious about enhancing the lives of diverse populations in the community. This series will engage the listener with projects that will encourage you to get more curious. Once your curiosity is sparked, it will kindle further action to engage with these projects, connect older people from your service to them or even ignite your own ventures.

This is an opportunity to find out more about grass roots ideas which aim to impact the lives of marginalised or vulnerable people by strengthening their capacities physically, emotionally, mentally and spiritually.


Wednesday 21 July: Real Care Second Time Around Co-designing improved aged care services for Forgotten Australians and Care Leavers – Helping Hand Aged Care

Helping Hand Aged Care has been working with a group of older Forgotten Australians/Care Leavers to co-design ways to improve their access to aged care services and improve the quality of services delivered by aged care providers. The work is designed to ensure that this group of older Australians can access the care that they need as they age.

Forgotten Australians represent the 500,000 children that were placed into institutional and out-of-home care in Australia in the last century. Of this group, 7,000 were former child migrants, 50,000 were Indigenous children from the Stolen Generations and over 440,000 were non-indigenous children. Many of these children experienced significant physical and emotional trauma as a result of being placed in institutional care as children and now, as an older group, are experiencing barriers to accessing aged care as a result.

Fran and Meg will discuss barriers faced by Forgotten Australians/Care Leavers and the resources that the project has produced to improve access to aged care services for Forgotten Australians / Care Leavers.

This project is being conducted in partnership with a group of approximately sixteen to twenty Forgotten Australians/Care Leavers, Relationships Australia South Australia (RASA) and Flinders University of South Australia (FUSA).


The presentation will cover:

  • Summary of the Project- Helping Hand’s Aged Care- Real Care the Second Time Around project
  • Final recommended outcomes
  • Project achievements
  • Resources that support both Forgotten Australians and Care Leavers


Learning Outcomes:

  • To increase understanding about Forgotten Australians / Care Leavers.
  • To improve Forgotten Australian / Care Leaver access to aged care services by co-designing more appropriate service delivery responses.
  • To outline resources available to improve services available for Forgotten Australian / Care Leavers.


Target Audience: Aged Services Sector (CHSP is the focus group) Service Providers who provide direct supports to older people


This session will begin at 10am (Adelaide time). Grab a coffee and join us in Being Curious!






Disclaimer: CHSP Ticket price subsided by SA and NSW Sector Support and Development (SSD) funded by the Australian Department of Health.
Although funding for this session has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.


Online via Zoom
Tickets are 1 per person
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