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Meeting the needs of people from diverse backgrounds

Details

Date:
May 26, 2021
Time:
1:00 pm - 3:00 pm
Other Time Zones:
1:00pm – 3:00pm (NSW, ACT, Tas, Vic, QLD)
12:30pm – 2:30pm (SA, NT)
11:00am – 1:00pm (WA)
Cost:
$180.00 – $220.00
Event Category:

Other

Trainer First Name
Murray
Trainer Last Name
Coates
Trainer Short Bio

Murray has over 25 years of experience at senior management level in aged and disability support and associated sectors. As a passionate, skilled and experience trainer/ presenter he uses a mix of theory, experiential, reflection and self-discovery to support participants understand and apply their new and existing knowledge. He is also a trained facilitator in the Enzyme technique, which supports groups explore options and prioritise them for action. As a well-rounded personal development professional, Murray is also a successful mentor from the C suit to emerging leaders, where he can provide participants with insight, challenge and focus on solutions that last. He believes that a mix of training and mentoring will be the best approach for the implementation of the new Aged Care standards.

Murray is currently the managing Director at MKC consulting, supporting organisations to develop and to effect change that provides better and more sustainable outcomes for the clients they service. Prior he was the CEO of Community based support a large NFP providing service to people with disabilities and senior Australians. During this time he has also served on the State committee of ACSA. Prior to joining CBS, Murray ran a niche registered training organisation (RTO) in Canberra, the Australian Indigenous Leadership Centre, where he played a key role in moving the organisation away from pure government funding, and into a sustainable financial position. Having been involved in the marketisation of both the RTO and Job Services sectors, he understands the journey, environment and dynamics that organisations go through as government policy changes and new players enter the market.

Murray has served on many profit-for-purpose and commercial boards, including Kimberley Group Training and the TAFE Governing Board, he was the Chairperson and Board Member of the Ord Valley Muster.

May 26, 2021 @ 1:00 pm - 3:00 pm

$180.00 – $220.00
All Aged Care Organisations are expected to deliver care and services that are inclusive and do not discriminate. Care and services are expected to be responsive, inclusive and sensitive to:
  • Culturally and linguistically diverse consumers,
  • Lesbian, gay, bisexual, transgender and intersex consumers, and
  • People who identify from Aboriginal and Torres Strait Islander backgrounds.
The older person defines their own identity, and this should be respected and not questioned. Respecting the identity, culture and diversity of the older person, means understanding their needs and preferences in the provision of care and services which reflect each individual’s social, cultural, language, religious, spiritual, psychological and medical needs.   Target group: This workshop is designed for all staff who work with the Elderly. To understand the perspective of the person receiving care (care recipient) and the other is from the perspective of the organisation providing those services. This workshop looks at the Quality Standards, incorporates the Diversity Framework and demonstrates what this looks like with a service that provides Aged Care
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