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Quality Standards & Defensible Documentation for the CHSP/Home Care Workforce


December 8, 2021
2:00 pm - 4:00 pm
Other Time Zones:
2.00pm – 4.00pm  (NSW, ACT, TAS, VIC)
1.30pm – 3.30pm (SA)
1.00pm – 3.00pm  (QLD)
12.30pm – 2.30pm (NT)
11.00am – 1.00pm (WA)
$30.00 – $105.00


Trainer First Name
Trainer Last Name
Trainer Short Bio

Bernadette Durrell has direct industry experience, including being a Village Manager of 145-unit village. She has held training and lecturing roles with Alzheimer’s Australia and TAFE delivering the Diploma of Nursing and Certificate IV in Preparation for Nursing], worked as a Regional Manager for Silver Chain [WA], a Director of Nursing and holds a Bachelor of Science [Nursing] and Masters of Business Leadership. She has mentored nursing and radiography students for Curtin University [Perth].

December 8, 2021 @ 2:00 pm - 4:00 pm

$30.00 – $105.00
  This interactive workshop is designed to support the aged care workforce delivering Commonwealth Home Support Program services and delivering care in home and community settings. The workshop includes, how to apply the Quality Standards, maintain defensible documentation and assist participants to gain confidence to identify when issues of concern require reporting to supervisors and management.   Learning outcomes include:
  • Understand the connection between care delivery, Aged Care Quality Standards, and the Aged Care Act.
  • Understand and apply documentation principles to meet requirements of Standard 1, 2, 3 and 4.
  • Be able to understand and apply the principles of documentation guidelines to support an older person’s wellbeing.
  • Understand why applying documentation principles is critical to reduce risk for the older person, team members and the organisation.
  • Identify when and how to escalate concerns.
  Target Audience: This workshop is ideal for the aged care workforce delivering CHSP services and delivery of care in home care and community settings.         Disclaimer: CHSP Ticket price subsided by SA and NSW Sector Support and Development (SSD) funded by the Australian Department of Health. Although funding for this session has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.