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Meeting compliance with Standard 8 (Clinical Governance), requires effective systems and processes that engage with care recipients, identify abuse and neglect, manage and prevent incidents, and use a robust incident management system approach. In December 2021, the Aged Care, Quality and Safety Commission developed a ‘problem solving approach to enhance clinical incident management’.

The SIRS – Incident Management workshop provides the opportunity to explore the practicalities of analysing a reportable event and provides a template to use to determine requirements against the SIRS legislation.

A Critical Analysis Report (CAR) uses systems and techniques to respond, record, report, analyse, develop and implement recommendations and to ‘close the loop’ by sharing what has been learned and by demonstrating a reduction in rates of harm.  

Learning Outcomes:

• Provide standardised resources and tools, to meet compliance requirements, for those involved in managing, analysing and learning from reportable events in aged care settings.
• Provide methods, tools and templates for incident investigations using systems analysis techniques such as human factors, just culture and safety II principles (what we did well.)
• Understand and apply 5-step principles of effective incident management.
• Maintain defensive documentation to support Aged Care Quality and Safety Commission audit compliance

Target Audience: This workshop is targeted for managers, supervisors and clinical care leads, and provides a guide and practical tools to assist those responsible for analysing and managing reportable events (Priority 1 events) in residential care settings. It will also assist to inform others, in preparation for SIRS in ‘Support at Home’ policy implementation.