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SOLD OUT…..Serious Incident Response Scheme – Incident management: How to conduct a critical analysis and report (CAR)


March 28, 2022
2:00 pm - 3:30 pm
Other Time Zones:
2.00pm – 3.30pm  (NSW, ACT, TAS, VIC)
1.30pm – 3.00pm (SA)
1.00pm – 2.30pm  (QLD)
12.30pm – 2.00pm (NT)
11.00am – 12.30pm (WA)
$230.00 – $265.00
Event Category:


Trainer First Name
Trainer Last Name
Trainer Short Bio

Karen Singh has significant experience in the roll-out of patient safety initiatives, improvement systems and safety culture across Queensland. Karen has held senior leadership positions in public, private and aged care facilities across Australia, driving preventable harm, governance, compliance and complaints management, and building organisational cultures of learning. Karen is a registered nurse, holds a Bachelor of Health Science and a PhD with a focus of the dissertation in clinical incident management systems.

March 28, 2022 @ 2:00 pm - 3:30 pm

$230.00 – $265.00


If you are interested in this session please enquire here

Meeting compliance with Standard 8 (Clinical Governance), requires effective systems and processes that engage with care recipients, identify abuse and neglect, manage and prevent incidents, and use a robust incident management system approach. In December 2021, the Aged Care, Quality and Safety Commission developed a ‘problem solving approach to enhance clinical incident management’.

The SIRS – Incident Management workshop provides the opportunity to explore the practicalities of analysing a reportable event and provides a template to use to determine requirements against the SIRS legislation.

A Critical Analysis Report (CAR) uses systems and techniques to respond, record, report, analyse, develop and implement recommendations and to ‘close the loop’ by sharing what has been learned and by demonstrating a reduction in rates of harm.  


Learning Outcomes:

  • Provide standardised resources and tools, to meet compliance requirements, for those involved in managing, analysing and learning from reportable events in aged care settings.
  • Provide methods, tools and templates for incident investigations using systems analysis techniques such as human factors, just culture and safety II principles (what we did well.)
  • Understand and apply 5-step principles of effective incident management.
  • Maintain defensive documentation to support Aged Care Quality and Safety Commission audit compliance


Target Audience: This workshop is targeted for managers, supervisors and clinical care leads, and provides a guide and practical tools to assist those responsible for analysing and managing reportable events (Priority 1 events) in residential care settings. It will also assist to inform others, in preparation for SIRS in ‘Support at Home’ policy implementation.


Online via Zoom
Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,


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