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The Art of Management in Aged and Community Services


September 5, 2022
2:00 pm - 4:00 pm
Other Time Zones:
2.00pm-4.00pm (NSW, ACT, VIC, TAS, QLD)
1.30pm-3.30pm (SA, NT)
12.00pm-2.00pm (WA)
$184.00 – $305.00


Trainer First Name
Trainer Last Name
Trainer Short Bio

Bruce loves to help people understand how other people tick so they can work together with less stress and more “yes!” With a focus on leadership, communication and team dynamics, Bruce has been delivering adult education, coaching and professional development programs for over 4 decades. He is an accomplished speaker and facilitator with an engaging and humorous presentation style.
In addition to managing his own business, Bruce is Judging Chair for the Sunshine Coast Business Awards and a part-time academic with the University of the Sunshine Coast. He is founder and spokesperson for the USC Starfish Program raising funds to support low SES students in higher education. Bruce also mentors young entrepreneurs in The DeLorean Project and Generation Innovation.

September 5, 2022 @ 2:00 pm - 4:00 pm

$184.00 – $305.00

This workshop introduces essential practices for managers newly promoted within or recently recruited to aged and community services contexts. The aim is to help you better understand how to align your management practices with the often complex and dynamic needs unique to working in aged and community services. The workshop highlights basic management skills and strategies for effective business planning and execution, as well as important skills for relating to others, how to grow effective teams and foster a learning culture. You will learn how to balance the drive for performance and outcomes with the needs and capabilities of a diverse and interdependent workforce.  


Learning Outcomes:

  • Manage yourself and others with greater confidence
  • Improve communication and relationship-building
  • Be an agent for positive change and improvement
  • Manage up, down and sideways more effectively
  • Align daily priorities and actions with key organisational goals and aspirations
  • Think more clearly and provide the right guidance for team success
  • Foster trust and a positive workplace culture for better service delivery


Target Audience: Staff newly promoted to management roles as well as managers newly recruited to aged and community services organisations from other business sectors.    




Disclaimer: CHSP Ticket price subsided by SA and NSW Sector Support and Development (SSD) funded by the Australian Department of Health. Although funding for this session has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government


Online via Zoom
Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,


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