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Workplace Buddying Using A Coaching Approach


June 7, 2022 @ 2:00 pm
June 21, 2022 @ 3:30 pm
Other Time Zones:
2.00pm – 3.30pm  (NSW, ACT, TAS, VIC, QLD)
1.30pm – 3.00pm (SA, NT)
12.00pm – 1.30pm (WA)
$155.00 – $180.00


Trainer First Name
Bernadette Durrell & Kate Campbell
Trainer Short Bio

Bernadette Durrell has direct industry experience, including being a Village Manager of 145-unit village. She has held training and lecturing roles with Alzheimer’s Australia and TAFE delivering the Diploma of Nursing and Certificate IV in Preparation for Nursing], worked as a Regional Manager for Silver Chain [WA], a Director of Nursing and holds a Bachelor of Science [Nursing] and Masters of Business Leadership. She has mentored nursing and radiography students for Curtin University [Perth].

Kate Campbell has 23 years' experience in the Aged Care industry, initially as a direct giver, before transitioning into the training and professional development area. Kate recognises that appropriate support and guidance is essential when commencing a career in aged care. Her service coordination roles in Leisure & Health, Regional Assessment Services and Veterans Home Care continues to inform her practice. She draws on her TAE qualification and lived experiences to educate and mentor potential and current workers and students.

June 7, 2022 @ 2:00 pm - June 21, 2022 @ 3:30 pm

$155.00 – $180.00

Session Dates: 7 June 2022 & 21 June 2022- 2pm-3.30pm AEST

Workplace Buddying Using a Coaching Approach is designed to empower staff who are assigned a ‘buddy role’ in their workplace.

Delivered over two workshops, it explores the expectations of the ‘buddy’ role and guides participants on the practical skills and knowledge required to develop an effective and productive buddying relationship.

Topic covered in the workshops include:


  • Effective Coaching Relationships
  • Qualities of an Effective Buddy
  • A Coaching Approach to Communication
  • Giving Effective Workplace Instructions
  • Cross Cultural Communication
  • Giving Feedback to new staff
  • Sharing Feedback with your Mentors


Participants of previous sessions reflected greater understanding and more confidence in their role as a ‘buddy’ citing the workshops offered a balance between theory and practice and provided them the skills and knowledge to apply in their workplace.


Learning Outcomes

  • Understand the roles, responsibilities and boundaries of being a workplace ‘buddy’
  • Recognise how individual learning style preferences can be utilised to advance knowledge and develop confidence in task applications
  • Understand how effective communication can build relationships of trust and respect
  • Increase your ability to manage difficult situations with confidence, clarity and calmness
  • Develop strategies to deal with the expression of difficult emotions in others


Target Audience:  The two workshop delivery is ideal for front line workers, Registered Nurses, and/or Endorsed Enrolled Nurses, that either buddy up and/or assist new employees and/or trainees or those required to manage buddying relationships.






Online via Zoom
Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,


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