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10:00 am
Difficult Conversations
$20 – $145
This workshop offers a range of practical strategies to manage difficult conversations using varied methods, positive intent and good processes.
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Mental Health Awareness & the Older person: The Older Person & Grief, Loss, Fear & Social Isolation – The Impact on Service Delivery
$20 – $130
In this session we will be looking at how grief, loss and fear can impact on aged care service delivery, and what aged care workers and volunteers can do to support an older person experiencing these emotions.
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