Upcoming Programs

The ACSA Leadership Development Program is ideal for new and emerging leaders who want to grow their professional leadership capacity quickly, simply, and practically.

The ACSA Leadership Development Program is ideal for new and emerging leaders who want to grow their professional leadership capacity quickly, simply, and practically.

This 1.5 hour session provides insight & understanding of the potential underlying triggers for challenging behaviours and provides helpful ways for workers and volunteers to provide support and care.

This workshop will give frontline staff and volunteers the knowledge and tools to improve care outcomes for older people at risk of social isolation and loneliness.

The First Nation Ways of Being: Practicalities of working with First Nation people in Aged Care is designed specifically for aged care, utilising both applied and action research. Combined with a fusion of First Nations’ ways of knowing and being, this program offers resources from reputable sources and demonstrates appropriate cultural protocols.

This interactive workshop is designed to support the aged care workforce delivering Commonwealth Home Support Program services and delivering care in home and community settings. The workshop includes, principles of documentation, care planning and assist participants to gain confidence to identify when issues of concern require reporting to supervisors and management

Meeting compliance with Standard 8 (Clinical Governance), requires effective systems and processes that engage with care recipients, identify abuse and neglect, manage and prevent incidents, and use a robust incident management system approach. The SIRS – Incident Management workshop provides the opportunity to explore the practicalities of analysing a reportable event and provides a template to use to determine requirements against the SIRS legislation.

This 1.5 hour session provides insight and understanding of the potential underlying triggers which may cause an older person to experience grief and loss and provides helpful ways for workers and volunteers to provide support and care.

This 90 min interactive workshop is designed to give the residential and retirement living workforce the knowledge and tools to better understand their ageing resident, communicate effectively, connect and build a therapeutic relationship, identify risk behaviours and develop personalized interventions to facilitate healing, meaningful connection, and engagement.

This 1.5-hour interactive online workshop looks at the foundations of leisure, wellness and reablement in community and home support settings. The workshop is designed for care/support workers who are new to the area or looking to refresh and expand their practice.

This interactive workshop is designed to support the frontline aged care workforce delivering care in both residential and home and community settings. The workshop includes information about professional boundaries and how frontline staff identify situations that challenge their understanding of scope of practice.

The Effective Clinical Governance Workshop Series builds participants awareness of key concepts, supporting systems and access to tools that ensure front line leaders are equipped with improved knowledge and tools to enable your organisation to embed effective clinical governance . The workshops are designed for front line leaders of organisations delivering services including CHSP, Home Care and Residential Care, who are responsible for quality, compliance, clinical governance, clinical oversight and business operations.

The ACSA Leadership Development Program is ideal for new and emerging leaders who want to grow their professional leadership capacity quickly, simply, and practically. It’s also a great way for seasoned professionals to refresh their understanding and update their leadership toolkit. The program is designed to cultivate key leadership criteria and skills outlined in the Australian Aged Care Leadership Capabilities Framework.

Applying ‘dignity of risk’ principles to the provision of care for older Australians, is essential in the delivery of person centred care. The challenge for providers is to balance ‘duty of care’ while honouring the rights of the care recipient to self-determination, including to take on risk. The application of effective communication and negotiation skills when discussing ‘risk’ with care recipients ensures that the provider and their employees are also protected, while enabling the older person to continue to enjoy activities that result in quality-of-life outcomes. This interactive 2-hour workshop will clarify and explore the concept of 'Dignity of Risk'.

This workshop is focused the importance of care planning principles for ‘person-centred’ care, and the essential requirement of defensible documentation for client wellbeing and risk mitigation for team members and organisations.

Investigate the likely reasons why older people accumulate ‘stuff’ and the underlying emotions and experiences that can contribute to these behaviours.

This program equips front line workers – employees and volunteers - with a thorough understanding of conflict dynamics to increase confidence to apply practical strategies and tools to manage disputes and navigate conflict to peaceful resolution. Blending relevant theory, simple to apply strategies and real-world examples, the program will enable frontline care workers to reduce stress, resolve conflict, and communicate with confidence and clarity.