Upcoming Programs

ACSA’s “Getting it Right” workshop is designed specifically for front line and support staff to understand each of the eight standards but with a particular focus on their contribution to Standards 1 – 4.

This interactive session investigates the idea of “right relationship”, from the teachings of Michael Kendrick. By identifying strategies to deal with relationship challenges, participants will be better prepared to manage  relationships in healthy ways.

This workshop explores the importance of our own resilience and supporting others to recognize their capacity to bounce back from adversity and loss.

This workshop offers a range of practical strategies to manage difficult conversations using varied methods, positive intent and good processes.

In this session we will be looking at how grief, loss and fear can impact on aged care service delivery, and what aged care workers and volunteers can do to support an older person experiencing these emotions.

Appreciative Inquiry is about asking unconditionally positive questions to focus conversation and dialogue on what has worked in the past, works in the present, and is likely to continue to work in the future. This session will help the workforce to turn principles of strength based approaches into actions.

When something goes wrong or when a case conference is scheduled with the client and their loved ones, ensuring you have well written evidence to back up any claims, actions or outcomes is essential.

Effective clinical governance is critical to the delivery of safe and high-quality care for aged care consumers. During the COVID Pandemic the need for effective clinical governance has been highlighted.

Learn about the signs & symptoms of depression and gain a greater understanding of the risk of onset of depression in older people.

This program is designed to provide members with an understanding of the requirements of the New Serious Incident Response Scheme and how to manage a clinical investigation.

Anxiety is the most common mental illness in older people. Learn about the signs and symptoms of anxiety and why older people are more vulnerable to the onset of anxiety.

This 1.5 hour session provides insight & understanding of the potential underlying triggers for concerning behaviours and provides helpful ways for workers and volunteers to provide support and care.