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February 2022
Leadership Development Program (Complete)
The ACSA Leadership Development Program is ideal for new and emerging leaders who want to grow their professional leadership capacity quickly, simply, and practically.
Find out more »May 2022
Older Person Mental Health First Aid (MHFA) Course
The Older Person Mental Health First Aid course is designed to support aged care providers and their workforce delivering the Commonwealth Home Support Programme (CHSP).
Find out more »Board Governance for Smaller Providers
The aim of this series of workshops is to support providers to position themselves for reform, by exploring legal responsibilities, risk management, clinical governance, informed decision making, consumer experiences, strategic business models and to build capacity and navigate the unique challenges faced by small regional and remote providers.
Find out more »Mental Health Awareness and the Older Person: Understanding the importance of self-care and helpful strategies for aged care workers
This 1.5 hour session provides insight into the importance of self-care which supports positive mental health and wellbeing for aged care workers.
Find out more »Critical Reasoning and Clear Thinking
This workshop introduces guiding principles and problem-solving strategies to help you think more clearly about new things and those inevitable workplace challenges, questions and decisions. It is a reminder that we do not always pay attention to whether we are reasoning well and will provide some basic techniques to help you think in a more clear-headed and critical way, recognise unstated assumptions and bias, appraise and evaluate evidence, and communicate with greater clarity and confidence.
Find out more »Clinical Care Planning Principles & Defensible Documentation for RNs and EENs in Aged Care
This workshop is focused the importance of care planning principles for ‘person-centred’ care, and the essential requirement of defensible documentation for client wellbeing and risk mitigation for team members and organisations.
Find out more »June 2022
Managing Conflict and Disputes
This program equips front line workers – employees and volunteers - with a thorough understanding of conflict dynamics to increase confidence to apply practical strategies and tools to manage disputes and navigate conflict to peaceful resolution. Blending relevant theory, simple to apply strategies and real-world examples, the program will enable frontline care workers to reduce stress, resolve conflict, and communicate with confidence and clarity.
Find out more »Workplace Buddying Using A Coaching Approach
This 2-session workshop clarifies the practical skills and knowledge required by individuals to engage in an effective buddy relationship. It offers tools to apply in the workplace to assist employees engaged in their roles as buddies.
Find out more »Older Person Mental Health First Aid (MHFA) Course
The Older Person Mental Health First Aid course is designed to support aged care providers and their workforce delivering the Commonwealth Home Support Programme (CHSP).
Find out more »The Art of Management in Aged and Community Services
This workshop introduces essential practices for managers newly promoted within or recently recruited to aged and community services contexts. The aim is to help you better understand how to align your management practices with the often complex and dynamic needs unique to working in aged and community services.
Find out more »Leadership Development Program – Module 5: Decision Making and Delegation
The ACSA Leadership Development Program is ideal for new and emerging leaders who want to grow their professional leadership capacity quickly, simply, and practically. It’s also a great way for seasoned professionals to refresh their understanding and update their leadership toolkit. The program is designed to cultivate key leadership criteria and skills outlined in the Australian Aged Care Leadership Capabilities Framework.
Find out more »CX – Customer Experience
This 2hr workshop introduces key concepts of CX (Customer Experience) that define organisation as ‘providers of choice’ for care recipients/consumers and unpacks some simple strategies to assist to maximise the potential for positive experiences as a matter of standard practice. It explores how to manage and adjust unrealistic expectations (both from care recipients /consumers and employees) and navigate possible conflicts through applying effective communication.
Find out more »Mental Health Awareness and the Older Person: Trauma in older people: an introduction to the underlying principles of trauma informed care
This 1.5 hour session an introduction to the underlying principles of trauma informed care and practice.
Find out more »Professional Boundaries and Working Within Scope of Practice Webinar
This webinar is designed to support the frontline aged care workforce delivering care in both residential and home and community settings. The webinar includes information about professional boundaries and how frontline staff identify situations that challenge their understanding of scope of practice.
Find out more »Employee Experience: Creating Employer of Choice Cultures
People who enjoy going to work are more likely to be engaged and innovative. This workshop explores some of the key components of workplace and employee experience. Why they matter, and how to intentionally foster an employer of choice culture.
Find out more »Managing Transition: The effects of grief and loss and how to deal with it during periods of transition from Community to Residential Care
This 2hr interactive workshop will provide frontline staff, chaplains and volunteers, with the knowledge and tools to help their care recipients deal with and overcome their feelings of grief and loss as they transition into residential care.
Find out more »Leading a Multi-Generational Workforce
This workshop questions the ‘great divide’ proposed by quarantining people into generational groups – Silent Generation, Baby Boomers, Gen X, Millennials, Gen Z, and challenges participants to adopt a new approach to grow high performing teams and positive workplace cultures.
Find out more »July 2022
Aged Care Quality Standards Webinar
The Aged Care Quality Standards 90-minute webinar is designed as both an introductory and a refresher session for all people involved in the delivery of quality and safe care, that all older Australians deserve.
Find out more »Leadership Development Program – Module 6: Strategic Doing
The ACSA Leadership Development Program is ideal for new and emerging leaders who want to grow their professional leadership capacity quickly, simply, and practically. It’s also a great way for seasoned professionals to refresh their understanding and update their leadership toolkit. The program is designed to cultivate key leadership criteria and skills outlined in the Australian Aged Care Leadership Capabilities Framework.
Find out more »Leadership Development Program – Module 1: Leading with Style
The ACSA Leadership Development Program is ideal for new and emerging leaders who want to grow their professional leadership capacity quickly, simply, and practically.
Find out more »