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July 2022

Leadership Development Program (Complete)

July 13 @ 11:00 am - December 7 @ 1:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

The ACSA Leadership Development Program is ideal for new and emerging leaders who want to grow their professional leadership capacity quickly, simply, and practically.

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Care Planning & Defensible Documentation for the CHSP/Home Care Workforce

July 19 @ 2:00 pm - 4:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

This interactive workshop is designed to support the aged care workforce delivering Commonwealth Home Support Program services and delivering care in home and community settings. The workshop includes, principles of documentation, care planning and assist participants to gain confidence to identify when issues of concern require reporting to supervisors and management

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Essential Clinical Leadership Skills

July 26 @ 3:00 pm - 5:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

This workshop introduces a set of core clinical leadership skills designed to empower nurses to exert positive influence more confidently in team and organisational culture, so they are better able to promote implementation of improvements and new solutions for care recipients.

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August 2022

CX – Customer Experience

August 4 @ 11:00 am - 1:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

This 2hr workshop introduces key concepts of CX (Customer Experience) that define organisation as ‘providers of choice’ for care recipients/consumers and unpacks some simple strategies to assist to maximise the potential for positive experiences as a matter of standard practice. It explores how to manage and adjust unrealistic expectations (both from care recipients /consumers and employees) and navigate possible conflicts through applying effective communication.

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Leadership Development Program – Module 2: Emotional Intelligence, Resilience and Confidence

August 10 @ 11:00 am - 1:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

The ACSA Leadership Development Program is ideal for new and emerging leaders who want to grow their professional leadership capacity quickly, simply, and practically.

Find out more »

Clinical Care Planning Principles & Defensible Documentation for RNs and EENs in Aged Care

August 16 @ 2:00 pm - 4:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

This workshop is focused the importance of care planning principles for ‘person-centred’ care, and the essential requirement of defensible documentation for client wellbeing and risk mitigation for team members and organisations.

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Critical Reasoning and Clear Thinking

August 18 @ 2:00 pm - 4:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

This workshop introduces guiding principles and problem-solving strategies to help you think more clearly about new things and those inevitable workplace challenges, questions and decisions. It is a reminder that we do not always pay attention to whether we are reasoning well and will provide some basic techniques to help you think in a more clear-headed and critical way, recognise unstated assumptions and bias, appraise and evaluate evidence, and communicate with greater clarity and confidence.

Find out more »

Clinical Governance – Getting from Here to there.

August 23 @ 1:00 pm - August 30 @ 3:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

Effective clinical governance is critical to the delivery of safe and high-quality care for aged care consumers. The changing regulatory environment with cascading influences from the Aged Care Royal Commission means a call for change on Providers. This series builds awareness of key concepts and supporting systems to ensure Providers are equipped to embed effective clinical governance.

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September 2022

Leading a Multi-Generational Workforce

September 1 @ 2:00 pm - 4:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

This workshop questions the ‘great divide’ proposed by quarantining people into generational groups – Silent Generation, Baby Boomers, Gen X, Millennials, Gen Z, and challenges participants to adopt a new approach to grow high performing teams and positive workplace cultures.

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The Art of Management in Aged and Community Services

September 5 @ 2:00 pm - 4:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

This workshop introduces essential practices for managers newly promoted within or recently recruited to aged and community services contexts. The aim is to help you better understand how to align your management practices with the often complex and dynamic needs unique to working in aged and community services.

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Employee Experience: Creating Employer of Choice Cultures

September 8 @ 11:00 am - 1:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

People who enjoy going to work are more likely to be engaged and innovative. This workshop explores some of the key components of workplace and employee experience. Why they matter, and how to intentionally foster an employer of choice culture.

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Leadership Development Program – Module 3: Conflict Literacy

September 14 @ 11:00 am - 1:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

The ACSA Leadership Development Program is ideal for new and emerging leaders who want to grow their professional leadership capacity quickly, simply, and practically.

Find out more »

Board Governance for Smaller Providers

September 15 @ 5:00 pm - September 22 @ 7:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

The aim of this series of workshops is to support providers to position themselves for reform, by exploring legal responsibilities, risk management, clinical governance, informed decision making, consumer experiences, strategic business models and to build capacity and navigate the unique challenges faced by small regional and remote providers.

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Essential Clinical Leadership Skills

September 21 @ 3:00 pm - 5:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

This workshop introduces a set of core clinical leadership skills designed to empower nurses to exert positive influence more confidently in team and organisational culture, so they are better able to promote implementation of improvements and new solutions for care recipients.

Find out more »

Leisure, Wellness and Reablement: Getting the Foundations Right

September 27 @ 2:00 pm - 3:30 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

This 1.5-hour interactive online workshop looks at the foundations of leisure, wellness and reablement in community and home support settings. The workshop is designed for care/support workers who are new to the area or looking to refresh and expand their practice.

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Managing Conflict and Disputes

September 29 @ 2:00 pm - October 6 @ 4:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

This program equips front line workers – employees and volunteers - with a thorough understanding of conflict dynamics to increase confidence to apply practical strategies and tools to manage disputes and navigate conflict to peaceful resolution. Blending relevant theory, simple to apply strategies and real-world examples, the program will enable frontline care workers to reduce stress, resolve conflict, and communicate with confidence and clarity.

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October 2022

Leadership Development Program – Module 4: Confident Conversations

October 12 @ 11:00 am - 1:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

The ACSA Leadership Development Program is ideal for new and emerging leaders who want to grow their professional leadership capacity quickly, simply, and practically.

Find out more »

Clinical Care Planning Principles & Defensible Documentation for RNs and EENs in Aged Care

October 18 @ 2:00 pm - 4:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

This workshop is focused the importance of care planning principles for ‘person-centred’ care, and the essential requirement of defensible documentation for client wellbeing and risk mitigation for team members and organisations.

Find out more »

Critical Reasoning and Clear Thinking

October 19 @ 2:00 pm - 4:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

This workshop introduces guiding principles and problem-solving strategies to help you think more clearly about new things and those inevitable workplace challenges, questions and decisions. It is a reminder that we do not always pay attention to whether we are reasoning well and will provide some basic techniques to help you think in a more clear-headed and critical way, recognise unstated assumptions and bias, appraise and evaluate evidence, and communicate with greater clarity and confidence.

Find out more »

CX – Customer Experience

October 27 @ 11:00 am - 1:00 pm
Online via Zoom, Tickets are 1 per person. A Reminder email will be sent to registered participants 1-2 days prior to the session including the zoom link and any handouts.
Please note that an essential requirement is that all participants gain access to a PC and/or iPad or mobile device, and use a headphone set, although they do not need to be in the same location. Training rooms without personal headphones can result in feedback which may impede training delivery and reduce participant enjoyment. Headphones do not need to be expensive units, and many people have their own personal headphones /mic that they use with their smart phones, which will be suitable plugged into the computer unit if this is your choice of set up,

This 2hr workshop introduces key concepts of CX (Customer Experience) that define organisation as ‘providers of choice’ for care recipients/consumers and unpacks some simple strategies to assist to maximise the potential for positive experiences as a matter of standard practice. It explores how to manage and adjust unrealistic expectations (both from care recipients /consumers and employees) and navigate possible conflicts through applying effective communication.

Find out more »
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