Loading Events

← Back to Events

Online via Zoom

October 2020

Cultural Awareness and Safety

October 1 @ 10:00 am - October 8 @ 12:00 pm

Sold Out!! This workshop looks at Aboriginal and Torres Strait Islander history, white contact history and the White Australia policies.

Find out more »

Dignity of Risk

October 14 @ 1:00 pm - 3:00 pm

An interactive 2 hour on-line session which will clarify and explore the concept of 'Dignity of Risk' with real case studies.

Find out more »

Adopting least restrictive practices within Aged Care

October 15 @ 1:00 pm - 3:00 pm

This interactive 2 hour online workshop provides a systematic approach to achieving a Restraint Free environment through understanding what constitutes implementation of “Least Restrictive Practices” within Aged Care

Find out more »

Restraint minimisation – Adopting Least Restrictive Practices within a Regional Remote & Rural Aged Care Setting

October 20 @ 1:00 pm - 3:00 pm

The aim of this workshop is to understand the correlation between unmet needs, human rights, capacity, behaviours and restraints.  We will look at our Aged Care Quality standards and how they ensure each individual person receiving care is at the forefront of what we do.

Find out more »

Managing Complaints for Retirement Village Operators in NSW

October 22 @ 10:00 am - 12:00 pm

Explore changes to the Retirement Villages Regulation in NSW that impact on complaint management and dispute handling for retirement village managers and operators. The workshops combine theory and best practice frameworks with a practical approach to reviewing real cases with peers.

Find out more »

Dispute Handling and Managing Conflicts to Resolution

October 22 @ 1:00 pm - 3:00 pm

Explore changes to the Retirement Villages Regulation in NSW that impact on complaint management and dispute handling for retirement village managers and operators. The workshops combine theory and best practice frameworks with a practical approach to reviewing real cases with peers.

Find out more »

Mental Health Awareness & the Older person: The Older Person & Grief, Loss, Fear & Social Isolation – The Impact on Service Delivery

October 22 @ 1:00 pm - 2:30 pm

In this session we will be looking at how grief, loss and fear can impact on aged care service delivery, and what aged care workers and volunteers can do to support an older person experiencing these emotions.

Find out more »

Dignity of Risk within a Regional Remote & Rural Aged Care Setting

October 27 @ 1:00 pm - 3:00 pm

The aim of this workshop is to understand what does ‘Dignity of risk’ mean and how does this concept fit into delivery of our Aged Care Services within a Regional Remote and Rural setting.

Find out more »

Mental Health Awareness & the Older person: A series dealing with Depression

October 28 - October 29

Learn about the signs & symptoms of depression and gain a greater understanding of the risk of onset of depression in older people.

Find out more »

A Taste of Resilience

October 29 @ 10:00 am - 12:00 pm

This workshop explores the importance of our own resilience and supporting others to recognize their capacity to bounce back from adversity and loss.

Find out more »

November 2020

Mental Health Awareness & the Older person: A series dealing with Anxiety

November 4 - November 5

Anxiety is the most common mental illness in older people. Learn about the signs and symptoms of anxiety and why older people are more vulnerable to the onset of anxiety.

Find out more »

Cultural Awareness and Safety

November 5 @ 10:00 am - November 12 @ 12:00 pm

This workshop looks at Aboriginal and Torres Strait Islander history, white contact history and the White Australia policies.

Find out more »

Customer Service: We all love it!

November 11 @ 1:00 pm - November 18 @ 3:00 pm

We all love a great customer experience. It keeps us coming back for more and makes us feel heard and involved. Spend some time reflecting on how you do this and take away new ideas and skills to give your clients a great customer experience every time- even during the hard times.

Find out more »

Mental Health Awareness & the Older person: A series dealing with Psychotic Disorders

November 12 - November 25

Learn about an older person’s experience of living with Schizophrenia or Bipolar Disorder, and the impact and challenges in providing effective service delivery.

Find out more »

December 2020

Mental Health Awareness & the Older person: Responding to Challenging Behaviours in Older People

December 15 @ 10:00 am - 11:00 am

This 1-hour session provides insight & understanding of the potential underlying triggers for concerning behaviours and provides helpful ways for workers and volunteers to provide support and care.

Find out more »
+ Export Events