Learning and Professional Development 

As the demand for aged care services will increase substantially over the next 40 years, appropriate planning for a well-supported and qualified aged care services workforce is vital.

One of the ways for aged care service providers to overcome some of the workforce challenges is by adopting a strong commitment to ongoing staff Learning and Professional Development.  A commitment to staff Learning and Professional Development will increase knowledge, skills, productivity and loyalty, to ensure a good quality of life for older Australians into the future.

In delivering quality aged care services, it is essential to ensure people entering into our Sector are  ‘right fit’ and that there is the appropriate training and development opportunities in place to enable the required skills and knowledge to be developed.  This has been the driving force for ACSA’s range of learning and professional development activities, programs and initiatives – all designed to drive an effective aged care services workforce.

ACSA is dedicated to supporting the aged care services industry to have ready access to a range of practical and relevant Learning and Professional Development options.

ACSA Online Learning

Everyone recognises the value of great employees. Where safe and high-quality care is concerned, a confident and well-trained workforce is essential.

At ACSA, we wanted to find a low-cost option that offered flexibility and control, to provide training solutions that suit your budget and your workplace rosters.

Delivered direct to your staff 24/7 through the ACSA Online Learning platform, we help to keep your costs, time, and paperwork to a minimum.

ACSA Online Learning has been developed in partnership with the most experienced not for profit online learning platform, Kineo, who support and understand our not for profit and value-based business ethos. Just like our members, we’re not for profit. We’re for people.

Ensure your team has the foundations covered with ACSA Online Learning.

Training Calendar

Our Training Calendar is updated regularly to accommodate your organisational needs and can be delivered for large groups and specialised areas within the aged services sector.


ACSA is able to facilitate a range of Learning and Professional Development activities and programs, which are all dedicated to supporting service providers in their workforce planning.

Additional to our member-focused, industry-led and demand-driven programs, ACSA also offers a full calendar of Learning and Professional Development programs.


Leadership Development Program

The ACSA Leadership Development Program is ideal for new and emerging leaders who want to grow their professional leadership capacity quickly, simply, and practically. It’s also a great way for seasoned professionals to refresh their understanding and update their leadership toolkit. The program is designed to cultivate key leadership criteria and skills outlined in the Australian Aged Care Leadership Capability …

Mental Health Awareness & the Older Person

Overview of Webinars: Aged and Community Services Australia (ACSA) in partnership with Mental Health & Wellbeing Training solutions has developed a series of 1.5 hour non-clinical webinars specifically relating to the mental health of older people receiving Commonwealth Home Support Program (CHSP) services in their home.  The webinars will focus on raising awareness and providing education and training in understanding …

Being Curious Webinar Series

  Listening and being curious and wide-eyed in the world, I think, is what allows us to move forward, progress, evolve and learn and alter our behaviour and become more self-aware. I think that listening is kind of what it’s all about. ~Andrew Zuckerman, Artist   Being Curious is a series of presentations from local & national initiatives who are ...


Leadership Development Program Testimonials

2021 participants rated the complete program an average of 4.5 stars   “I am really enjoying the series and have got a lot out of it.” “I will be running sessions with my team – very useful.” – Emma Dumbrell, Corporate Services Manager, Yaandina Community Services   “Really interesting session, was able to gain further information & skills to help …

ACSA Online Learning

Australian Managers/Supervisors Compliance Pack “I really enjoyed the interactive way the learning was presented, with the different quizzes and assessments. It was sometimes challenging to get through the assessments which made them worthwhile.” – Jenny Deer, CEO, Mt View Homes   Aged Care Quality Standards Introduction Pack “This course provided an easy to follow understanding of the Aged Care Standards, …

Michelle Fuller Project Officer Positive Ageing Taskforce City of Victor Harbor (SA)

Feedback on Mental Health Awareness & the Older Person Workshop (delivered in the City of Onkaparinga, Southern Adelaide) from Michelle Fuller at City of Victor Harbor (SA):   “I just attended your Mental Health Awareness and the Older Person workshop facilitated by Robby at City of Onkaparinga this morning, which was very informative and engaging. Peter’s sharing of his experiences …