Training and Professional Development 

As the demand for aged care services will increase substantially over the next 40 years, appropriate planning for a well-supported and qualified aged care services workforce is vital.

One of the ways for aged care service providers to overcome some of the workforce challenges is by adopting a strong commitment to ongoing staff Training and Professional Development.  A commitment to staff Training and Professional Development will increase knowledge, skills, productivity and loyalty, to ensure a good quality of life for older Australians into the future.

In delivering quality aged care services, it is essential to ensure people entering into our Sector are  ‘right fit’ and that there is the appropriate training and development opportunities in place to enable the required skills and knowledge to be developed.  This has been the driving force for ACSA’s range of training and professional development activities, programs and initiatives – all designed to drive an effective aged care services workforce.

ACSA is dedicated to supporting the aged care services industry to have ready access to a range of practical and relevant Training and Professional Development options.

Member / Industry Led / Demand Driven

ACSA understands that if  Aged Care Service organisations are to develop a workforce with the required skills and knowledge to provide quality services to older Australians it is important that they can access the training they need when they need it.

This is the focus of our member-industry led and demand driven training and development opportunities.  

What do you do well, what would you like to do better? We are working with members to continue to develop and implement strategies and initiatives to grow and sustain a workforce that not only meets the care needs of older Australians but is also responsive to consumer needs. 

Click below to make a request for future Training & Professional Development for your organisation.

Training Calendar

ACSA is able to facilitate a range of Training and Professional Development activities and programs, which are all dedicated to supporting service providers in their workforce planning.

Additional to our member-focused, industry-led and demand-driven programs, ACSA also offers a full calendar of Training and Professional Development programs.

Our Training Calendar is updated regularly to accommodate your organisational needs and can be delivered for large groups and specialised areas within the aged services sector.


New Program Now Available – ‘If it isn’t documented, then it didn’t happen’

  The Aged Care Royal Commission and Coronial Inquests have reinforced the importance of keeping your notes up to date, not only to protect your clients, but to avoid extensive implications when documentation isn’t up to scratch. Good client documentation is essential for numerous reasons, the most important being the provision of the best possible care and support. Well written …

Aged Services Hospitality Services Program Success

  (Above) Maree Twibell & Kate Campbell – Workforce Industry & Development Officer, North West Tasmania Maree Twibell recently graduated from the latest ACSA Hospitality Services Program in North West Tasmania. At the recent  morning tea for Graduation Day, Maree along with 6 other participants received their Participation Certificates and Statements of Attainment from ACSA’s partner Registered Training Organisation. This …

Exciting News for Remote and Rural Areas

UnitingCare Australia and ACSA have welcomed a $2 million boost in funding to support the implementation of regional and remote elements of the Aged Care Workforce Strategy, including the Remote Accord. The two groups, who will be responsible for implementing the expanded programs, say the welcome boost will ultimately support the aims of addressing disadvantage and allowing older people to …


Tara Milner, Service Delivery Manager at Integrated Living

Feedback on recent Buddy Training session from Tara Milner, Service Delivery Manager at Integrated Living: Staff have passed on the following – ‘It was very well worth it and I got a lot out of it.’ ‘Frances is very knowledgeable and I learnt a lot from the day.’ ‘I loved the training. Handouts were good, Frances was very informative, it …

The City of Mitcham Community Wellbeing Team

The City of Mitcham Community Wellbeing Team would like to express their thanks and appreciation for the presentation you gave on dementia: “We apologise for the brevity of time available but we can assure you from the feedback we received from Volunteers at the meeting, it was both informative and well received. They really appreciated the practical strategies you gave …